We offer a secure, seamless checkout experience powered by Stripe. We accept a wide range of global payment methods to accommodate our international users, including:
Credit/Debit Cards: Visa, Mastercard, and American Express.
Digital Wallets: Apple Pay and Google Pay.
Other Electronic Payments: Processed securely through our payment gateway provider, Stripe.
All transactions are processed in a highly secure environment. We do not store your full credit card details on our servers; all sensitive financial data is tokenized and managed directly by Stripe’s PCI-compliant infrastructure.
2. Digital Delivery & Returns
When will I receive my game access?
As our products are purely digital, access is granted immediately upon successful verification of your payment. You will receive an automated confirmation email containing your access instructions.
What is your refund policy?
In accordance with the EU Consumer Rights Directive (Directive 2011/83/EU), please be aware that by initiating the access or download of our digital content, you are requesting the immediate performance of our service.
Important Notice: By proceeding with your purchase, you expressly acknowledge and agree that once the digital content has been made available for access or download, you waive your statutory 14-day right of withdrawal (“cooling-off period”). Due to the instant delivery nature of our products, all sales are final, and no refunds will be issued once delivery has commenced.
3. Usage Rights & Intellectual Property
What exactly am I purchasing?
Your purchase grants you a limited, non-exclusive, non-transferable, and revocable license to access and play the game for your personal, non-commercial use only.
Who owns the game content?
Please note that you are purchasing a license to use the content, not ownership of the content itself. All intellectual property—including, but not limited to, source code, game mechanics, visual assets, character designs, music, and software architecture—remains the exclusive property of Infinite Ether Interactive Inc.
Any unauthorized extraction, reproduction, modification, distribution, or commercial exploitation of any game assets is strictly prohibited and constitutes a violation of international copyright law. We actively monitor and take legal action against the unauthorized use of our proprietary assets.
4. Technical & Account Support
I have a problem with my access, what should I do?
If you experience any technical difficulties, please contact our support team at gravity@torquetowergame.com. To help us resolve your issue as quickly as possible, please include your purchase receipt/transaction ID in your email. We strive to respond to all inquiries within 24 hours.
5. Corporate Information
Where is your company based?
torquetowergame is a brand owned and operated by Infinite Ether Interactive Inc., a Canadian-registered corporation.
Registration No: 1740696-7
GST/HST: 728127366RC0001
Registered Office: 355 Av. de la Pommeraie, Terrebonne, QC J6Y 1V6, Canada
